Upselling

German

Etymology

Borrowed from English upselling

Pronunciation

  • IPA(key): [ˈapˌsɛlɪŋ]
  • Hyphenation: Up‧sel‧ling

Noun

Upselling n (strong, genitive Upsellings, plural Upsellinge)

  1. (marketing, economics) upselling (a sales technique where a seller encourages the customer to purchase more expensive, premium, or upgraded items to generate more revenue)
    Durch gezieltes Upselling konnte das Autohaus den durchschnittlichen Verkaufspreis pro Fahrzeug um fünf Prozent steigern.
    Through targeted upselling, the car dealership was able to increase the average selling price per vehicle by five percent.
    Ein erfolgreiches Upselling setzt voraus, dass der Verkäufer den Mehrwert des Premiumprodukts für den Kunden überzeugend darstellt.
    Successful upselling requires that the salesperson convincingly demonstrates the added value of the premium product to the customer.

Declension

Synonyms

  • Up-Selling (alternative spelling)
  • Veredelungsverkauf (rarely used German equivalent)

Antonyms

  • Downselling (offering a cheaper alternative to ensure a sale)

Hypernyms

Coordinate terms

  • Alleinstellungsmerkmal (the reason why a customer should choose the premium option)
  • Cross-Selling (selling complementary products instead of upgrades)
  • Kundenwert (the total value of a customer, which upselling aims to increase)
  • Marktpositionierung (how the premium product is placed relative to the basic version)
  • Werthaltigkeit (the perceived value that justifies the higher price)

References

  • Upselling” in Digitales Wörterbuch der deutschen Sprache
  • Upselling” in Duden online