1930 (Indian Cybercrime Helpline)
1930 is a national toll-free telephone number in India for reporting cybercrimes, especially financial frauds.[1][2] Operated 24/7 by the Indian Cyber Crime Coordination Centre (I4C) under the Ministry of Home Affairs, it replaced the earlier 155260 number in 2021 for easier access.[3][4][5] The helpline supports the National Cyber Crime Reporting (NCRP) Portal and addresses the rising cybercrime cases (86,420 in 2023, per National Crime Records Bureau).[6][7][8][9]
History
Launched in 2020 as 155260 by I4C with the Reserve Bank of India and banks, it became 1930 in 2021 to improve public recall.[10][11] It aligns with Digital India to tackle frauds amplified by COVID-19 online transaction surges.
Purpose
The helpline focuses on:
- Financial Fraud: UPI scams, phishing, unauthorized transactions (68.9% of 2023 cases).
- Other Cybercrimes: Cyberstalking, hacking, CSAM.
- Guidance: Offers cyber hygiene tips and refers cases to police.
Usage
Call 1930 or use cybercrime.gov.in to report incidents. Operators (multilingual) assist with complaint IDs and bank coordination for fund recovery (20–30% success for timely reports). Over 1 million calls were handled by 2024, freezing ₹5,000+ crore in frauds.[12][13][14]
See also
References
- ^ Sivaraman, R. (2025-08-15). "How to lodge a cybercrime complaint?". The Hindu. ISSN 0971-751X. Retrieved 2025-10-02.
- ^ Center, National Informatics. "Indian Cybercrime Coordination Centre". i4c.mha.gov.in. Archived from the original on 2023-10-17. Retrieved 2025-12-13.
- ^ "Cyber Crime Helpline By MHA: Now 155260 Is 1930 To Report And Prevent Cyber Fraud". The420.in. 2022-02-11. Retrieved 2025-10-02.
- ^ "GOVERNMENT OF INDIA, MINISTRY OF HOME AFFAIRS" (PDF).
- ^ Nigam, Saumya (2024-10-28). "This National Helpline number will help to combat Cyber Crime, prevent financial loss". India TV News. Retrieved 2025-10-02.
- ^ "Exclusive: NCRB report for 2023: Cybercrimes rise by over 30%, maximum cases linked to fraud". The Indian Express. 2025-09-30. Retrieved 2025-10-02.
- ^ Verma, Sonali (2025-09-30). "India saw a crime every 5 seconds in 2023; cyber cases jumped 31%: Government data". India Today. Retrieved 2025-10-02.
- ^ PTI (2025-09-30). "Dip in murders; cybercrimes, crimes against Scheduled Tribe spiked in 2023: NCRB report". The Hindu. ISSN 0971-751X. Retrieved 2025-10-02.
- ^ "Cybercrime cases in India rose 31% in 2023, fraud accounted for most incidents: NCRB". 2025-09-30. Retrieved 2025-10-02.
- ^ "Finance ministry, RBI & NPCI tighten digital fraud safeguards". The Times of India. 2025-06-04. ISSN 0971-8257. Retrieved 2025-10-02.
- ^ "'National Cyber Crime Reporting Portal ' enables public to report incidents of cyber-crimes, with special focus on cyber-crimes against women and children". www.pib.gov.in. Archived from the original on 2025-01-24. Retrieved 2025-12-13.
- ^ "Citizens suffer as police freeze bank accounts chasing frauds' money trail". The Times of India. 2024-12-15. ISSN 0971-8257. Retrieved 2025-10-02.
- ^ "How the govt saved Rs 5,000 cr from fraudsters after launching the suspect registry". The Indian Express. 2025-09-01. Retrieved 2025-10-02.
- ^ "India lost over ₹11,000 crore to cyber scams in first 9 months of 2024: Report". Hindustan Times. 2024-11-27. Retrieved 2025-10-02.
External links